TODAY INBOUND
A homeowner texts the business number about an outlet sparking. It lands on Today as a draft you can open.
One tap: open the inbound draft.
For 1-5 truck residential electricians
Invoice the same day.
Invoice the same day.
First reply from the phone.
When you mark a job invoice-ready, the customer gets your owner-approved final invoice the same day. When they text or call the business number, you review and send the first reply from the phone.
OwnerSwitch never sends a message without your approval.
TodayWed, Jul 8
3 need you2 waiting
SAFETY
Possible electrical hazard
Synthetic example · burning smell at panel
Call Jordan now
REPLY READY
A customer asked to change timing
“Thanks for the update. I’ll review the timing and reply shortly.”
Approve & send
INVOICE READY
Synthetic panel swap · $2,480Review & send
60-second path
Three owner taps. Nothing sends itself.
Synthetic cards. SMS stays paused until carrier registration is approved. A person still approves every customer send.
APPROVE & SEND
You read the suggested first reply. Edit if you want. Tap Approve & send. The send stays queued while SMS is paused.
One tap: Approve & send.
REVIEW INVOICE
You mark the job invoice-ready, confirm the total, and send the hosted pay link the same day.
One tap: Review invoice. Pay link sent same day.
The problem
Finished work should be invoiced before you leave the driveway.
A 1-5 truck residential shop still invoices from a phone and still answers (or misses) the business number. OwnerSwitch prepares the invoice and the first reply; you approve every customer send.
Invoice-ready
finished work should leave with an owner-approved final invoice the same day.
They text or call
you review and send the first reply from the phone - not from a laptop after dark.
You approve
every OwnerSwitch-initiated customer send. Drafts can be wrong; the last look is yours.
How it works
Three steps. You still send it.
STEP 1
You mark it invoice-ready
Or they text or call the business number. That is what starts the work.
STEP 2
A draft is prepared
A suggested invoice or first reply is assembled from the job and approved business facts. Drafts can be wrong.
STEP 3
You approve from the phone
Edit first if you want. One tap sends it. Nothing goes to a customer on its own.
What OwnerSwitch does
Invoice, first reply, and one panel packet - from your pocket.
Same-day owner-approved invoice
When you mark a job invoice-ready, you review the final invoice - customer, descriptions, quantities, discounts, taxes, fees, due date, and total. After you approve it, the customer gets the hosted pay link the same day. OwnerSwitch does not set prices or tax.
First reply from the phone
When a customer texts or calls the business number, you review a suggested first reply and send it from your phone. Channel availability depends on carrier and provider activation.
Drafts you can correct
AI may prepare a reply or invoice from approved business facts. Drafts can be wrong, so you review names, dates, scope, totals, and other consequential facts before anything goes to the customer.
One job, one conversation
Keep the customer, property, active work, and approved conversation together so the invoice and the first reply have reviewable context. This is not a dispatch board or a hiring tool.
One panel-upgrade packet
For a residential panel or main-service upgrade, collect photos and documents, spot missing items, and review the packet before assisted human submission. Paperwork is a supporting case, not the lead promise.
Safety comes straight to you
Burning smell, sparks, or a shock? OwnerSwitch can flag the thread for urgent human review. It does not diagnose electrical hazards or autonomously send safety advice.
Trust & control
It works for you - not instead of you.
OwnerSwitch isn't an autonomous customer-service bot. It may prepare a draft; you review the facts and decide whether it should be sent.
You approve every message
Every OwnerSwitch-initiated business reply waits for an authorized person's review and approval.
Drafts are proposals
OwnerSwitch uses approved business context to prepare a suggestion. Drafts can be wrong, so review names, dates, scope, safety, and other consequential facts.
You control every promise
Pricing, diagnosis, scope, safety, warranties, payments, and scheduling commitments stay with you.
Your data is yours
Pilot access, export, deletion, and retention are handled through the monitored privacy process and signed pilot terms.
Synthetic suggested reply - review required
Hi Marta - thanks for the update about the outlet. Can you send a photo of the outlet and tell me when the issue started? I’ll review it and reply with the next step.
Why this reply
Supported inbound event - synthetic example
Operating pack - ask for a photo before next-step review
?Doesn't assume it's the same breaker as March.
Approve & send
Why OwnerSwitch
Not a voicemail. Not a runaway bot.
Answering services take a message. Autonomous bots can send a wrong price. OwnerSwitch is for the owner who still reviews the invoice and the first reply.
PLAIN VOICEMAIL & ANSWERING SERVICES
A message taker is not an invoice.
- A conventional service may take a message or follow a script.
- Capabilities and human-review controls vary by provider.
- Compare the actual service, disclosures, and contract before choosing a provider.
AUTONOMOUS AI RECEPTIONISTS
Autonomous sending has different risks.
- Some products may support autonomous booking or customer messaging.
- Unreviewed model output can contain a wrong fact, price, or promise.
- Owners should compare approval, safety-escalation, and audit controls.
OWNERSWITCH
You review. Then it sends.
- When they text or call the business number, you send the first reply from the phone.
- When you mark a job invoice-ready, they get your approved final invoice the same day.
- A business send stays blocked until you approve it. Drafts can be wrong.
Focused pilot area
Starting with 1-5 truck residential electricians in SCE-served Orange County.
Every send on the record
Who approved what, and when - an append-only record sits behind each OwnerSwitch business message.
Consent-first texting
It records the approved consent source and revocations; each business remains responsible for lawful messaging.
States you can see
Needs review, ready to send, waiting on the customer, and done stay visible. Nothing sends in the background.
Santa AnaIrvineFullertonHuntington BeachNearby SCE communities
Compliance
Controls that support a reviewed messaging program.
Texting customers with AI comes with legal and carrier obligations. OwnerSwitch provides consent, opt-out, approval, and audit controls to support that work; each business remains responsible for its requirements.
Consent on file
OwnerSwitch records the approved consent basis and revocations for activated messaging. The business remains responsible for using a lawful consent path.
A2P 10DLC, guided
Business texting needs carrier registration. SMS stays disabled until the correct business Brand, Campaign, Messaging Service, and number association are verified.
AI disclosure built in
OwnerSwitch supports approved business-identity and AI-assistance disclosure copy. The exact disclosure remains subject to the business's reviewed legal requirements.
STOP means stop
The pilot must recognize the listed carrier STOP keywords, suppress future messages, record the event, and provide the required bounded confirmation. Other requests need monitored human review.
Data rights need an operator
Pilot privacy, access, export, deletion, and retention requests go through a monitored human process documented in the signed pilot terms.
You're the sender of record
OwnerSwitch acts as a tool for the business. An authorized person reviews business messages, and the business remains accountable for approved content.
This isn't legal advice. OwnerSwitch gives you the tools, disclosures, and records - you own the customer relationship and your compliance obligations. Confirm your requirements with your own counsel.
Pricing
$199 per month. $0 setup.
One software subscription for invited pilot businesses.
Monthly
Annual · save 2 months
ONE FLAT BUSINESS PLAN
OwnerSwitch
Same-day invoices and first replies from the phone - one flat price for a 1-5 truck shop.
$199$165/mo
billed monthly$165/mo billed annually ($1,980/yr - save $408)
Apply for the Orange County pilot
- Owner-approved final invoice the same day you mark a job invoice-ready
- Hosted pay link delivered after you approve the invoice
- Owner-reviewed first reply when they text or call the business number
- One managed pilot number after carrier activation
- Suggested replies and invoices with reviewable context
- Nothing sends without your approval
- Drafts can be wrong - you review names, dates, scope, and totals
- One residential panel-upgrade paperwork case
- Your 1-5 truck crew included - no per-seat fees
- Guided onboarding for invited residential electrical shops
- Urgent-language flags for human review
- STOP / HELP and consent controls after verified activation
SETUP INCLUDED
Guided pilot onboarding
Invited businesses configure their business, response voice, and approval workflow with guided checks.
$0 setup
no setup fee
- Business intake, service area, and hours
- Escalation rules and communication tone
- Approved facts and initial templates
- Guided channel and provider readiness
- One clearly enumerated integration
- Automated setup checks and clear exception guidance
Provider activation remains separately approved, and every customer-facing message still requires an authorized person's approval. Not included: custom development, receptionist coverage, quoting or dispatching on your behalf, general business consulting, or unsupported integrations.
The current pilot price is $199 per month. Invited businesses review and accept billing, activation timing, fair-use limits, cancellation, and taxes before any paid service begins. Joining the waitlist or completing intake does not create a charge.
A day on the job
Illustrative pilot review states.
These synthetic examples show the intended owner-review loop; they are not customer stories or outcome promises.
MISSED CALL
A customer leaves a message about an outlet that keeps tripping while you're elbow-deep in a panel. On an activated channel, OwnerSwitch puts it in the review queue and prepares a draft that does not diagnose the issue.
You review the facts, edit the reply, and decide whether to send.
NEW TEXT
A homeowner texts the business number about an EV charger install. OwnerSwitch drafts bounded follow-up questions from approved business facts without proposing a price.
You review the questions and send the first reply from the phone.
SAFETY MESSAGE
A customer writes about a burning smell at their panel. OwnerSwitch does not diagnose or autonomously send advice; it flags the language for urgent owner review.
You take over live using your approved emergency procedure.
INVOICE READY
You mark the panel swap invoice-ready. OwnerSwitch prepares a final invoice from the agreed work - customer, line items, tax, due date, and total - and waits.
You review the totals and send the hosted pay link the same day.
Resources
Visit the blog
Field notes for a residential electrical shop.
Pilot field notes for owner-operated residential electrical shops. General information only, not legal or pricing advice.
A practical missed-call follow-up loop for electricians
A pilot-ready way to capture supported missed-call events and put follow-up drafts in an owner's review queue.
Read →
A2P 10DLC, explained for electrical contractors
Why carriers now require registration to text customers from a business number - and how to get set up.
Read →
Texting controls to discuss with your legal adviser
A product-controls overview for pilot businesses; it is not legal advice or a substitute for counsel.
Read →
What affects a California panel-upgrade quote
Questions a licensed contractor may consider before giving a project-specific quote; OwnerSwitch does not set prices.
Read →
Questions
Straight answers.
Is OwnerSwitch just an answering machine?
No. When a customer texts or calls the business number, you review and send the first reply from your phone. When you mark a job invoice-ready, they get your owner-approved final invoice the same day. OwnerSwitch does not quote, invoice, or send a business reply on its own.
Will my customers know it's AI?
AI may prepare a suggested reply or invoice, and an authorized person at the business reviews and approves every OwnerSwitch-initiated customer send. The pilot uses approved identity and AI-assistance disclosure copy where required; each business remains responsible for its legal obligations.
Do I keep my current phone number?
The pilot starts with an OwnerSwitch-managed number after carrier activation. Number porting is not promised; keep your existing phone and email fallback available during setup.
What happens with a safety emergency?
OwnerSwitch does not diagnose hazards or autonomously send electrical safety advice. It can flag urgent language for the owner. For an emergency, stop messaging and call 911 or the utility.
How do payments work?
When you mark a job invoice-ready, you review the final invoice and approve it. The customer then gets the hosted pay link the same day. Owner-reviewed reminders can follow. OwnerSwitch does not set prices or tax, collect partial payments, or replace your books.
Is texting my customers compliant?
OwnerSwitch provides consent records, opt-out controls, human approval, and audit trails to support a business's compliance workflow. Each business remains responsible for lawful messaging, and SMS stays off until its carrier registration and consent path are approved.
Does OwnerSwitch ever send anything on its own?
OwnerSwitch-initiated business messages require an authorized person's approval. Narrow fixed carrier-required consent or opt-out confirmations may be automatic and are recorded.
Apply for private-pilot access.
Tell us about your business. Approved pilot businesses receive an invitation to complete setup while their current fallback channels remain in place.
$0 setup · Human-approved messages · No bulk marketing