Account and data deletion
You can close your OwnerSwitch account and have your data deleted at any time. Here's how - whether you run a business on OwnerSwitch or received a message from one.
Business account owners
An authorized owner can request account closure and an export of the Release 1 customer list, conversations, and active-work records. Start it from owner settings in the app, or email support@ownerswitch.com from the address on file. We verify authority before acting. The signed pilot agreement and approved retention schedule control deletion timing and any records that must be preserved.
Customers and message recipients
If a business messaged you through OwnerSwitch and you want your data removed, email privacy@ownerswitch.com. Name the business that contacted you and include only the minimum information needed to locate your records. Consent and opt-out records may be kept as required to honor your STOP request and to prove compliance.
What not to send us
Never email passwords, authentication codes, full customer histories, government identifiers, or payment card information. We will never ask for them.
Requests are handled by a person, not automatically. We confirm by email when your request is complete.