SMS program terms

The program

Activated pilot businesses use OwnerSwitch to exchange text messages with customers about inquiries and active-work updates. Messages may be drafted with AI and are reviewed and approved by an authorized person at the business before business-initiated sending. This is conversational and transactional messaging tied to the customer relationship - not a promotional list. Release 1 does not include invoices or payment reminders.

Opting in

You opt in by texting the business first, by submitting the consent form and confirming with a YES reply or email link, or by replying YES to an invitation the business sent you. Consent is never a condition of purchase.

Frequency and cost

• Message frequency varies by job activity (typically 2-8 messages per job).
• Message and data rates may apply per your carrier plan. OwnerSwitch never charges you for messages.
• Carriers are not liable for delayed or undelivered messages.

Opting out

• Reply STOP to any message to cancel. You'll receive one final message confirming your opt-out, then nothing further. QUIT, CANCEL, UNSUBSCRIBE, END, STOPALL also work. Other revocation requests are routed to a person and must be recorded before that pilot business is activated.
• You can also use the web opt-out form or email privacy@ownerswitch.com.
• Opt-outs are honored immediately in our systems and in all cases within the timeframes the FCC requires.

Help

Reply HELP to any message for assistance, or contact support@ownerswitch.com.

Privacy

Your mobile opt-in data is never sold or shared with third parties for their marketing. See the privacy policy.

Supported carriers

Major US carriers are supported. Carriers reserve the right to filter messages; if your messages stop arriving unexpectedly, contact support@ownerswitch.com.