Texting controls to discuss with your legal adviser

Calls and texts are regulated by federal and state law as well as carrier rules. The applicable consent, disclosure, timing, and recordkeeping requirements depend on the message and relationship. This article is a product-controls overview, not legal advice; pilot terms and messaging copy require qualified review.

1. Get consent - and keep the record

Record the source, scope, time, business identity, destination, and exact disclosure associated with consent. An inbound inquiry may support some responsive communication, but it should not be treated as blanket consent for every message type.

2. Say who you are

Identify the electrician business and accurately describe AI assistance where required or appropriate. OwnerSwitch prepares drafts; an authorized person approves business-initiated pilot messages. Counsel should approve the final disclosures for each jurisdiction and use case.

3. Honor opt-outs instantly

Treat STOP and the supported carrier keywords as immediate suppression events, preserve the record, and require a new valid opt-in before resuming. Other reasonable revocation requests need a monitored human path and a recorded outcome.

4. Mind the hours

Apply the approved federal, state, and carrier quiet-hour policy using the recipient's location and the message type. Do not rely on a blog post for the final window.

How OwnerSwitch helps

OwnerSwitch is designed to record consent evidence, recognize the supported STOP and HELP keywords, and keep business replies behind human approval. Those controls must be verified for each activated pilot tenant and do not make a business legally compliant by themselves.